Our Guarantees
We stand behind our trade-in process with clear guarantees and transparent policies.
14-Day Price Lock Guarantee
Your quoted price is guaranteed for 14 days from the date of quote. Ship your device within this window to lock in your price.
Device Return Policy
If our inspection reveals a condition difference and you don't accept the adjusted offer, we'll return your device at no cost within 7 business days.
Payment Guarantee
Once your quote is confirmed after inspection, payment is guaranteed within 24 hours. No exceptions.
Data Wipe Certificate
Upon request, we provide a certificate of data destruction confirming your device was wiped using NIST 800-88 compliant methods.
What We Promise
Free shipping on all trade-ins
No hidden fees or deductions
Instant quotes with no obligation
Secure and insured shipping
Transparent inspection process
Multiple payment options
Have Questions?
Check our FAQ or contact our support team for more information about our policies.